Effective Date:
Oct 1, 2024
Silver Monkey Studio B.V. (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website www.silvermonkey.studio (the “Website”) or use our services. By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Who We Are
Silver Monkey Studio B.V. is a company registered in the Netherlands with the Chamber of Commerce number 94806683. We specialize in providing outsourcing services for video game development. For the purposes of the General Data Protection Regulation (GDPR), we are the data controller responsible for the processing of your personal data.
2. Information We Collect
We may collect and process the following categories of personal data:
- Personal Identification Information: Name, email address, phone number, and other contact details you provide when filling out forms on our Website.
- Technical Data: IP address, browser type, operating system, device information, and details of your visits to our Website, including pages viewed, time spent, and navigation paths.
- Usage Data: Information about how you use our Website, such as the pages you visit and the services you access.
- Cookies and Tracking Data: Data collected through cookies and similar technologies, as described in our Cookies Policy.
3. How We Use Your Information
We use your personal data for the following purposes:
- To Provide and Improve Our Services: To fulfill your requests, respond to inquiries, and improve the quality of our services.
- To Communicate with You: To send you updates, newsletters, and other communications related to our services, provided you have given your consent.
- To Analyze and Improve the Website: To monitor and analyze trends, usage, and activities to improve the functionality and user experience of our Website.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and requests from law enforcement or government authorities.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: Where you have provided consent for us to process your data (e.g., subscribing to newsletters).
- Contractual Necessity: Where the processing is necessary to fulfill a contract with you (e.g., providing our services).
- Legitimate Interests: Where processing is necessary for our legitimate interests, provided that these interests are not overridden by your rights and freedoms (e.g., improving our services).
- Legal Obligation: Where we are legally required to process your data (e.g., for tax or legal compliance).
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal data to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who provide services on our behalf, such as IT services, analytics, and email communication. These service providers are bound by confidentiality agreements and are only allowed to use your data for the purposes specified by us.
- Legal and Regulatory Authorities: If required by law or in response to legal processes, we may disclose your information to government authorities or other parties.
- Business Transfers: In the event of a merger, acquisition, or
sale of all or part of our assets, your personal data may be transferred to the acquiring company as part of the transaction, subject to the same terms and protections outlined in this Privacy Policy.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need to retain your data, we will securely delete or anonymize it.
7. Your Rights Under GDPR
As a data subject within the European Union, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccuracies in your personal data.
- Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data, subject to certain legal obligations.
- Right to Restrict Processing: You have the right to request that we limit the processing of your personal data.
- Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format, and have the right to transmit that data to another controller.
- Right to Object: You can object to the processing of your personal data in certain circumstances, such as for direct marketing purposes.
- Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at the details provided in the “Contact Information” section below. We will respond to your request within one month, as required by GDPR.
8. Security Measures
We are committed to ensuring the security of your personal data. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits.
9. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance your user experience, analyze Website traffic, and collect data on how you interact with our Website. For more information on our use of cookies, please see our Cookies Policy.
10. Third-Party Links
Our Website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any third-party sites before providing them with your personal information.
11. International Data Transfers
As a company based in the Netherlands, we primarily process data within the European Economic Area (EEA). However, some of our service providers may be located outside the EEA. In such cases, we ensure that your data is protected by appropriate safeguards, such as the EU Standard Contractual Clauses, or by ensuring the service provider is certified under the EU-U.S. Data Privacy Framework.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and the “Effective Date” at the top of the policy will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
13. Contact Information
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:
Silver Monkey Studio B.V.
Bert Haanstrakade 116
Amsterdam, 1087DN , Netherlands
Email: info@silvermonkey.studio
Phone: +46760207493